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An award-winning 25-bed rural Critical Access Hospital (CAH) located in Ulster County, New York, providing a broad range of medical specialties.

Challenge

Create a current, efficient chargemaster as an essential part of EHR implementation for meaningful use.

Solution

Craneware’s Chargemaster Toolkit® – CAH to automate chargemaster management and Online Reference Toolkit® to provide instant access to regulatory resources that are updated on a weekly basis.

Results

Gross revenues in the Emergency Department (ED) increased by 20 percent and rejected and denied claims were reduced by a combined 80 percent.

“With Chargemaster Toolkit – CAH, our rejected and denied claims were reduced by a combined 80 percent. As a result, our gross accounts receivable days decreased from more than 120 days to 75 days.”

Patricia Gavis, CFO

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