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Craneware Performance Summit

Designed to educate, inspire and engage

The Craneware Performance Summit is an opportunity for Craneware to extend our community beyond application users, upholding our commitment to the needs of the entire value cycle market while supporting customer success and education, and transformational leadership in healthcare operations and finance.

Live Presentations

Learn the latest trends in the business of healthcare and how these insights can impact the financial and operational functions in your organization.

Interactive Sessions

Engage with Craneware experts and peers in Craneware Connections sessions to discover answers to shared challenges.

Networking Opportunities

Network with your peers through collaboration and feedback in self-initiated topic-based conversations through the Summit platform.

On-demand Content

Receive on-demand access to session content and explore a wide spectrum of relevant topics for continued learning at your own pace.

Discover why the Performance Summit is Craneware’s flagship customer event

Session Speakers

Our 2021 roster includes keynote speakers as well as Craneware, Sentry Data Systems and Agilum Healthcare Intelligence experts.

Keith Neilson
CEO and Co-founder

Nicholas Webb
Futurist

Brian Workinger
SVP Revenue Intelligence

Kevin Desai
SVP Platform and Innovation

Dawn DeAngelo
Chief Rx Officer

Tara Hanuscak
SVP Integrated Services Intelligence

Kerry Topper
Senior Product Manager

Katie Hartman
Director Customer Success

Lisa Scholz
Head of Industry Relations

Wyley McCoy
Executive Vice President

Peggy Blue
Data Operations Consultant

Joan Hoover
Data Operations Consultant

Rose-Marie Rosario
Consultant

Vickie McElarney
Consultant

Darion Page
Customer Care Partner

Pietro Ferrara
SVP Margin & Operational Intelligence

Agenda Overview

Engage with Craneware experts and connect with your peers through live presentations, networking opportunities and interactive sessions.

Frequently Asked Questions

When is the Craneware Financial Performance Summit, Virtual 2021?

The 8th Annual Craneware Performance Summit will be held October 19-21, 2021.

Do I have to be a Craneware customer to attend?

No – We are very excited to share this virtual experience with customers and non-customers alike. If you are a prospective customer or other interested professional working in healthcare revenue integrity or an associated modality in a U.S. hospital, clinic, or health system, we can’t wait to meet you at Summit 2021!

Are there limitations to session access?

Yes – As always, the full agenda is open to all customers. The Performance Summit is designed to provide users of Craneware, Sentry and Agilum applications and services access to a wide range of professional development opportunities and CEUs. Through enhancing revenue integrity knowledge and understanding, optimizing use of Craneware, Sentry, and Agilum solutions, and connecting professionals from across our broad customer-base, attendees can leverage their expertise in Value Cycle principles and processes to ensure success in the coming year.

We are pleased to also welcome non-customers, as described above, to the Performance Summit general sessions on Tuesday, Wednesday and Thursday with the exception of a customer-only session from 12:30-12:30 EDT that will feature 2021 Coding updates.

Craneware Connections, scheduled Tuesday through Thursday, 11:30-12:30 EDT, is open to all Financial Performance Summit guests. At Craneware Connections, you will have access to more information about our full offerings of applications and our experts, including live application demonstrations by our Product Teams, who will be available to answer your questions.

Do I need to register for each day?

No, you will register one time and a week prior to the event you will receive an invitation to our platform and log in to set your agenda for the event so that you are fully prepared on Tuesday October 19.

What time zone are the live stream sessions shown?

All live stream sessions will be show in Eastern Daylight Time.

What are the benefits of attending?
  • Excellent educational sessions
  • No travel required so no budget to ask for
  • CEUs will be offered
Will there be networking opportunities?

Preserving this important aspect of the Summit has been a priority for the Event Success Team. Please be certain to complete your attendee profile and review the attendee list – you will very likely see someone that you’ve met at a Craneware Summit before. Through the attendee list, you can see if your contact is online and send them a message. Also, be sure to visit the Activity Feed. The Activity Feed works just like your favorite social networking platform — ask and answer questions from your peers, share knowledge you’ve gained in sessions, and post screen shots/ photos of you and your team enjoying the Summit!

What kind of software will I need to participate?

Just your computer and internet connection, our virtual event will be web based.

Will there be networking opportunities?

Preserving this important aspect of the Summit has been a priority for the Event Success Team. Please be certain to complete your attendee profile and review the attendee list – you will very likely see someone that you’ve met at a Craneware Summit before. Through the attendee list, you can see if your contact is online and send them a message. Also, be sure to visit the Activity Feed. The Activity Feed works just like your favorite social networking platform — ask and answer questions from your peers, share knowledge you’ve gained in sessions, and post screen shots/photos of you and your team enjoying the Summit!

Who do I contact if I have technical issues?

You can reach out to our team at summit@craneware.com.

I’m not able to login. What should I do?

Please login in with the email you used to register for the event.

How will content differ from the in-person Craneware Financial Performance Summit?

We are excited to be able to offer educational content from the comfort of your office. Your entire team can learn from keynote speakers and subject matter experts, participate in networking opportunities, and enjoy our highly-rated and expanded annual updates for Physician Changes, HCPCS/ CPT Codes, and OPPS, without traveling or impacting your budget.

Will CEUs be offered?

Our 8th Annual Craneware Performance Summit was awarded 6 CEUs by AAPC! CEU codes will be shared at the end of each eligible presentation for inclusion on your conference card. It is your responsibility to submit your conference card to your accrediting organization (many accrediting organizations recognize AAPC credits). Reach out to summit@craneware.com with any questions.