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Craneware Again Achieves Top Ranking in KLAS Chargemaster Management Category

ATLANTA, January 31, 2017 – Craneware, Inc., the healthcare market leader in automated value cycle solutions, today announced its Chargemaster Toolkit® product ranked first in the Chargemaster Management category of the “2017 Best In KLAS Awards: Software & Services.” This marks the eleventh consecutive year the solution has achieved the top ranking in this category.

KLAS’s annual “Best in KLAS” report provides unique insight gathered from thousands of healthcare organizations across the country. The report includes client satisfaction scores and benchmark performance metrics, which many provider organizations reference when they select technology partners. KLAS provides rich, carefully-validated insight from real users to help healthcare providers make more-informed technology decisions.

“Receiving this incredible recognition for the eleventh consecutive year, especially as reimbursement models continue to evolve in healthcare, furthers our belief that we are providing our clients with the best chargemaster solution in the industry,” said Keith Neilson, Craneware CEO. “We continue to leverage the strength of Chargemaster Toolkit to enable hospitals and health systems to realize optimal financial performance while driving better outcomes for all.”

KLAS collected feedback from many Craneware clients as part of its vetting process, focusing on areas such as functionality, implementation, training and support. Insight provided by clients included:

“Chargemaster Toolkit has helped us better keep track of our accounts. It really helps us keep organized, and I feel like it has real impacts on our ability to be successful. I can pull a lot of different reports from the system really easily, and the reports are all customizable.” This comment was collected by KLAS from an Analyst/Coordinator about Craneware’s Chargemaster Toolkit in December 2016*.

Used by one quarter of all registered U.S. hospitals, Chargemaster Toolkit enables these organizations to achieve:

  • Improved pricing transparency by reviewing pricing against peer and fee schedule benchmarks
  • Increased operational efficiency through workflow and efficient integration
  • Better understanding of where revenue is at risk, and of high-risk compliance issues
  • Better understanding of opportunities to increase revenue
  • Reduced unbilled clinical services
  • Reduced coding errors

With the revenue cycle now part of the larger value cycle – the full life cycle of optimizing every opportunity to achieve the best outcome for the best cost – Craneware offers additional products that help healthcare providers achieve quality patient outcomes and optimal financial performance. Craneware Value Cycle Solutions span five product families – patient engagement, charge capture and pricing, coding integrity, revenue recovery and retention, and cost analytics. In addition, hospitals and health systems of all sizes and types rely on Craneware Professional Services to help deliver results that lead to improved financial outcomes.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. To learn more about KLAS and our reports, visit

About Craneware
Craneware (AIM: CRW.L) is the market leader in software and supporting services that help healthcare providers improve margins so they can invest in quality patient outcomes. The company’s flagship solution, Chargemaster Toolkit®, has earned the KLAS No.1 ranking in Revenue Cycle – Chargemaster Management since 2006 and is part of our value cycle management suite, which includes Patient Engagement, Charge Capture & Pricing, Coding Integrity, Revenue Recovery & Retention, and Cost Analytics solutions. Learn more at

* The above user comment was collected by KLAS in December 2016. © KLAS Enterprises LLC. All rights reserved.

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