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Craneware Announces Supplies Assistant

ATLANTA, February 10, 2015 – With the unprecedented volume of devices and implants being introduced in the healthcare system, hospital staff need to be able to quickly locate accurate, up-to-date information to compliantly integrate new supplies into their chargemaster. In response to this need, Craneware, Inc., the healthcare market leader in automated revenue integrity solutions, today announced several new enhancements to its Supplies Assistant solution, including mobile access, making it the first healthcare company to offer this capability.

Supplies Assistant automates the process of validating healthcare supply codes and reference information for greater efficiency, more accurate reimbursement and increased compliance with regulatory requirements. Some of the new features announced today include:

  • A mobile look-up that gives users instant, secure access to supply coding information from most anywhere with mobile access.
  • A new integrated workflow that enables coding requests for newly approved implants and devices to be managed within one business day.

“Right now it takes hospital staff up to 45 minutes to find and create a new HCPCs code, but with Supplies Assistant, a new code can be input in just minutes,” said Glen Johnson, Craneware Senior VP of Product Management. “When you consider the fact that up to 50 new supply code requests come in every month, hospitals can save up to 90 days’ worth of staff time over one year using Supplies Assistant. With mobile access and an integrated workflow, hospital staff will be able to input all charges quickly and accurately, resulting in more accurate reimbursement and reduced compliance risk.”

“Craneware has been a great partner for us as we advance revenue integrity across nine hospitals and an extensive physician network,” said Parkview Health, Director of Revenue Integrity Kathy Lytal. “Accurately identifying and coding implants and devices is crucial to clean, compliant claims, and a key to the success of this continuing effort. And the integrated workflow helps boost our staff productivity.”

Supplies Assistant integrates with Craneware’s Supplies ChargeLink® solution and is also sold as a standalone product to complement Craneware’s Chargemaster Toolkit®. Supplies Assistant is part of Craneware’s Supply Management product family: one of four product families, with the other three being Audit & Revenue Recovery, Revenue Cycle, and Access Management & Strategic Pricing. Craneware developed the industry’s first effective chargemaster management solution, Craneware’s Chargemaster Toolkit®, which has ranked number one in the KLAS Revenue Cycle – Chargemaster Management market category for the past nine years.

To learn more about how hospitals and health systems can proactively work towards achieving revenue integrity through improved supply chain data management, visit

About Craneware
Craneware (AIM: CRW.L) is the leader in automated revenue integrity solutions that improve financial performance for healthcare organizations. Craneware’s market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge, code and retain earned revenue for patient care services and supplies. This optimizes reimbursement, increases operational efficiency and minimizes compliance risk. By partnering with Craneware, clients achieve the visibility required to identify, address and prevent revenue leakage. To learn more, visit

* Chargemaster Toolkit® is ranked No. 1 in the Revenue Cycle – Chargemaster Management market category for the ninth year in a row (2006 – 2014), and Bill Analyzer is ranked No. 1 in its category for four years in a row (Revenue Cycle – Charge Capture 2013 – 2014 and Revenue Cycle – Other 2011 – 2012). “2014 Best in KLAS Awards: Software & Services” report, published January 2015. Data © 2015 KLAS Enterprises, LLC. All rights reserved.

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