ATLANTA, January 28, 2015 – Craneware, Inc., the healthcare market leader in automated revenue integrity solutions, today announced that two of its solutions rank first in two distinct revenue cycle categories in the annual “2014 Best in KLAS Awards: Software & Services” report, published in January. In this new KLAS report, Craneware’s flagship product, Chargemaster Toolkit®, earned the number one ranking in the “Revenue Cycle – Chargemaster Management” market category for the ninth consecutive year, and Craneware’s Bill Analyzer software ranked number one in the “Revenue Cycle – Charge Capture” category, winning a “Category Leader” designation award for the fourth year in a row.
To select technology partners, healthcare organizations depend on KLAS research, client satisfaction scores and reputable benchmark performance metrics. KLAS helps healthcare providers make informed technology decisions by offering honest, accurate, and impartial vendor performance information based on candid feedback obtained directly through the active participation of thousands of healthcare organizations.
For this report, KLAS collected feedback from healthcare organizations across the country. During its evaluation of Craneware, KLAS collected notable comments such as the following.
“Craneware provides outstanding tools. As someone whose job it is to ensure that we are accurate, I think this system is fantastic. Bill Analyzer has really helped us to ensure that we are not letting dollars slip through the cracks. For an industry with razor-sharp margins, every penny counts. The analysis tools in Bill Analyzer are extremely accurate. The system does things that we can’t.” This comment was collected by KLAS from a Director about Craneware’s Bill Analyzer in August 2014*.
“Chargemaster Toolkit is outstanding. Craneware continues to come up with better technology that allows better ease of use and efficiency. Craneware has allowed us a lot of flexibility, and the products work with one another like cogs in a well-oiled machine.” This comment was collected by KLAS from a Director about Craneware’s Chargemaster Toolkit in August 2014*.
“This is a significant accomplishment to be recognized by KLAS nine years in a row and we believe the honor demonstrates our continued investment in product development,” said Keith Neilson, Craneware CEO. “Craneware is committed to providing the highest level of client service and it’s always gratifying to hear the opinions and experiences of healthcare providers who are using our solutions to achieve revenue integrity.”
This recognition by KLAS is the most recent in a long list of accolades for Craneware’s Chargemaster Toolkit software, which is used by one quarter of all registered U.S. hospitals. The industry’s original chargemaster management solution, Chargemaster Toolkit helps provider organizations capture legitimate reimbursement by automating chargemaster management processes, bringing together expertise from clinical departments, the revenue cycle and relevant industry reference information. Chargemaster Toolkit works seamlessly with more than 33 leading health information systems.
Craneware’s Bill Analyzer solution enables hospitals to correct claim issues at the root cause by automatically reviewing claim information to identify missed charges, billing errors and potential compliance issues. This saves significant rework and prevents the recurrence of billing errors.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
Craneware (AIM: CRW.L) is the leader in automated revenue integrity solutions that improve financial performance for healthcare organizations. Craneware’s market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge, code and retain earned revenue for patient care services and supplies. This helps customers optimize reimbursement, increase operational efficiency, minimize compliance risk, and retain more earned revenue. By partnering with Craneware, clients achieve the visibility required to identify, address and prevent revenue leakage. To learn more, visit craneware.com.
* “The above are selected commentaries that may not represent the whole of provider sentiment related to this product or service. Visit KLASresearch.com for a complete view.”
* The above user comments were collected by KLAS in August 2014. © KLAS Enterprises LLC. All rights reserved. www.KLASresearch.com.
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