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Craneware® Software Achieves #1 in Two KLAS Revenue Cycle Categories

ATLANTA, December 18, 2012 – Craneware, Inc., the market leader in automated revenue integrity solutions, today announced that two of its solutions rank first in two separate revenue cycle categories in the annual “2012 Best in KLAS Awards: Software & Services” report. Craneware’s flagship product, Chargemaster Toolkit®, was ranked as the number one software in the “Revenue Cycle – Chargemaster Management” market category for the seventh consecutive year, and Craneware’s Bill Analyzer solution ranked first in the “Revenue Cycle – Other” category for the second year in a row.

KLAS, the leading source of healthcare information technology vendor performance metrics, determines its rankings based on the overall customer satisfaction score for a vendor’s products. KLAS rankings also are based on direct, detailed feedback from healthcare providers across North America.

During KLAS’ evaluation of Craneware, one client commented, “Most of the time, people don’t even know their chargemaster is dirty, but looking into a [chargemaster management] system is worth the time. In our first year using Chargemaster Toolkit, we easily made over $1 million.” This comment was collected by KLAS from a Director about Craneware Chargemaster Toolkit in November 2012.*

A second client remarked, “Craneware Bill Analyzer reviews our claims and identifies areas where we could be billing differently to maximize revenue. In the first year, we found $700,000 in net revenue that we had been giving up.” A third client commented, “Bill Analyzer does the work that we would usually have to hire an outside auditor to do.”

These comments were collected by KLAS from two Directors about Craneware Bill Analyzer in September 2012.*

“I love Craneware’s support,” remarked a fourth client. “When we call, a human being picks up the phone. If we email the support, we get an answer within 24 hours. Craneware is helpful in a variety of areas, not just with whatever topic we happen to be calling about.”  This comment was collected by KLAS from a Director about Craneware Chargemaster Toolkit in September 2012.*

“We are honored to once again receive this prominent recognition from KLAS for our Chargemaster Toolkit and Bill Analyzer software products. Above all, we value this acknowledgement as it is a direct result of our clients’ experiences and successes using our revenue integrity solutions,” said Keith Neilson, CEO of Craneware.

To learn more about Chargemaster Toolkit, Bill Analyzer and other Craneware Revenue Integrity Solutions® go to or

* The above comments were collected by KLAS in November 2012 and September 2012. (c) KLAS Enterprises, LLC. All rights reserved.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Founded in 1996, KLAS’ staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to, email, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.  

About Craneware
Craneware (AIM: CRW.L) is the leader in automated revenue integrity solutions that improve financial performance for healthcare organizations. Craneware’s market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge and code for services and supplies associated with patient care. This optimizes reimbursement, increases operational efficiency and minimizes compliance risk. By partnering with Craneware, clients achieve the visibility required to identify, address and prevent revenue leakage. To learn more, visit

Craneware Media Contact:
Jessica Cohen
617-332-9999 x203

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