Charge Capture: Discover, Convert, and Optimize

Craneware’s charge capture presentation will discuss the complexities associated with both professional and hospital charge capture processes. Participants will learn how to improve charge capture within their organization through focused, systematic audits. Craneware consultants will offer step-by-step guidance for discovery of underlying root causes of charge capture issues, share practical tools for development and implementation of effective corrective action plans, and explain how to incorporate charge capture audits into the revenue cycle processes.

Learning Objectives:

• To identify points within the revenue cycle where charge capture errors originate
• To understand the differences among charge capture error categories which include missed, erroneous, and non-compliant charges
• To perform root causes analysis identifying origination sites and category of errors
• To develop effective corrective action plans to address root cause issues
• To assess the financial impact of cleaner, more compliant claims based on resolving charge capture issues