
A 112-bed non-profit community hospital in Bangor, Maine.
Challenge
Improving charge capture and ensuring correct billing and reimbursement.
Solution
Craneware’s Chargemaster Toolkit®, to automate CDM management, and Bill Analyzer for advanced claims analysis
Results
$153,000 of additional net revenue identified on the first day Bill Analyzer was used, from a single CPT® code; clinical staff empowered to improve charge capture performance; increased reimbursement levels.
“Many hospitals wonder if the revenue is really there to be recovered. Our experience at St. Joseph proves that it is.”
Lisa Killam, Reimbursement Charge Supervisor
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