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A 112-bed non-profit community hospital in Bangor, Maine.

Challenge

Improving charge capture and ensuring correct billing and reimbursement.

Solution

Craneware’s Chargemaster Toolkit®, to automate CDM management, and Bill Analyzer for advanced claims analysis

Results

$153,000 of additional net revenue identified on the first day Bill Analyzer was used, from a single CPT® code; clinical staff empowered to improve charge capture performance; increased reimbursement levels.

“Many hospitals wonder if the revenue is really there to be recovered. Our experience at St. Joseph proves that it is.”

Lisa Killam, Reimbursement Charge Supervisor

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