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Madison Memorial is a full-service, non-profit community hospital in Rexburg, Idaho with 69 licensed beds.

Challenge

Compliance, workflow and maximizing revenue all needed improvement. The organization’s previous chargemaster management solution did not provide departments with visibility into the chargemaster process.

Solution

Update chargemaster with automated systems by implementing Craneware’s Chargemaster Toolkit® and Pharmacy ChargeLink® solutions. Added Craneware’s Bill Analyzer for an even greater ROI.

Results

Anticipated yearly ROI of more than $327,000.

“We’re a small hospital and we don’t have a lot of staff available for extensive chargemaster management. Craneware pulls the data together for us and gives us a strategic view into our costs and charges, something we didn’t have before. Craneware’s solutions are very helpful, especially when it comes to understanding revenue and usage.”

Patsy Fowler, Reimbursement Specialist and CDM Manager

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