By: Amy Groom, Senior Marketing Coordinator, Marketing We recently held our annual New York City 1-day User Group at the Greater New York Hospital Association (GNYHA) offices in Manhattan. Over 65 attendees and 33 unique facilities came to learn and share at a day of Craneware education, industry hot topics, client success stories and peer-to-peer networking. Here are some highlights from this year’s event:

• New from Craneware – Craneware focused on where the industry is today and how we view our role in it, what’s new, what’s coming, etc. The value cycle and how the concept is transforming the industry and our products was a leading topic. New product discussions included Chargemaster Toolkit® Discovery Viewer and Trisus ActivePay™. Our Client Success Manager program was also outlined.
• NYU Langone – Presented how they incorporated a new facility’s legacy HIS (McKesson Star) CDM into their Epic environment. This presentation was very well received and generated a lot of discussion.
• Saratoga Hospital – Presented their denials management story using our technology and Client Success Manager.

We are already looking forward to our 2017 1-day New York City User Group. If you were able to attend this year, what information did you find most helpful?