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Education

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Craneware Support and Training

Industry-wide recognition of Craneware’s support and training is a key driver in the No. 1 KLAS rankings for Chargemaster Toolkit® and Bill Analyzer. Craneware customers usually resolve issues via the software’s expansive help system. Any time you need more help, you receive live, professional support via the 1 888 601 4162 toll-free phone number or via e-mail at support@craneware.com. Your hospital receives on-site user training when Craneware solutions are installed, but the training process doesn’t end there. Post-implementation training is available in a number of ways to accommodate users’ preferred learning styles:
  • Summit: The industry’s leading revenue integrity event, open and free of charge to all Craneware clients. Learn, network and share with peers and top industry thought leaders.
  • Craneware Performance Center: For registered users, this is your one-stop location for software and industry training and for official certification on Craneware software. The performance center includes live, pre-recorded, and self-led training.
  • Craneware Professional Services: Craneware offers personalized training in which your organization can engage our training specialists. Such training is usually delivered in either of two ways: